What’s Your Return Policy?
We hope you love your YooApprel purchase, but if you need to make a return, you can do so within 30 days of receiving your order. Please be advised that once an order has been placed it can’t be cancelled or changed. You’ll have to wait until you receive your purchase and then return it.
Please Note:
- Final Sale Items: Any styles listed as final sale are not eligible for returns. All intimate apparel is considered final sale.
- Customers are responsible for the return shipping label cost of $5. The return label cost will be deducted from the ‘Refund Due’ amount back to the customer.
- Only customers in the contiguous US can obtain a shipping label.
- Shipping charges are non-refundable.
How Soon Will I Get My Refund?
Once your items are inspected by the store, you’ll get your refund typically within 10-14 business days.
All returns MUST meet the following criteria:
- Return New Items Only: Returned clothes and accessories must be in new, unworn condition without any damages and with the original hang tag attached. When appropriate, we recommend you try on clothing with an undergarment.
- Some Items Cannot Be Returned: Unfortunately, any styles marked as final sale items cannot be returned, final sale styles include sale styles, intimates and swimwear cannot be returned.
- A Refund If Returned Within 30 Days: If the items you ordered are not what you expected in size, fit or style, we will gladly provide you with a refund or store credit on any regular priced items in your order within 30 days of purchase.
- Items Can Not Be Returned After 30 Days.
- Remember to Keep the Tags On: Please remember to keep all tags on if you want to return the item. If you return an item without the original hang tag attached, the return will not be processed.
Please Send Your Eligible Return To: 232 N C St, Tulare, CA 93274, USA. Or Contact us
All returns must be sent with prepaid postage; We do not accept C.O.D. We recommend using a traceable method to ship back your return and keeping your tracking number on hand until your return is fully processed. YooApparel is not responsible for lost shipments. Please make sure you include your packing slip, and please note your order number on the outside of the package.